Privacy Policy

 

We know that you care about your personal data and how it is used. That's why we want you to trust that Sakura skin will handle your personal data carefully. This privacy policy will help you understand what personal data we collect, why we collect it and what we do with it.

 

Please take some time to familiarise yourself with our privacy practices and let us know if you have any questions. To do so, simply send us an email or your request via the contact form.

 

You have the right to object to certain uses of your personal data, including the use of your personal data for direct marketing. You can see what rights you have and how to exercise them here. 

 

Who collects data?

Any personal data provided by you or collected by the Sakura Skin website is controlled by Sakura skin of https://www.sakuraskin.com/ and its affiliates with whom you interact or have a business relationship. 

 

This privacy policy applies to personal data collected by Sakura Skin in connection with the services and products we provide.

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This Privacy Policy also applies to marketing content, including offers and advertisements for Sakura skin products and services, that we (or a service provider on our behalf) send to you on third party websites, platforms and applications based on information about your site usage. These third party websites generally have their own privacy policies and terms of use. We encourage you to read them before using such websites. 

 

What personal information is collected?

Personal data means any information that can be used to directly or indirectly identify a specific individual.

You are under no obligation to provide us with the personal data we request. However, if you choose to do so, we may not be able to provide you with our products and services, or provide the high quality of service, or respond to requests you make.

 

We may collect personal data from numerous sources. This includes:

• personal data that you provide to us directly,

• personal data that we collect automatically, and

• personal data we collect from other sources.

 

Personal data means any information that can be used to directly or indirectly identify a specific individual. This definition includes, direct marketing campaigns, as well as online through our websites, applications and designated pages on third party platforms and applications accessed or used through third party platforms.

 

You may be asked to provide your personal information when you contact us, we may share this personal information within our company and use it in accordance with this privacy policy. We may also combine it with other information to improve our products, services, content and advertisements.

 

How we collect personal information

 

Personal information that you provide directly to us.

We collect information about how you use our services and products, such as the types of content you view or engage with, or the frequency and duration of your activities. We also collect personal data that you provide to us when you register an account to purchase our products. In doing so, we may ask for personal data such as your name, address, email address, telephone number or credit card details. 

 

Personal data that we collect automatically.

We also receive and store certain types of personal data whenever you interact with us online. For example, we use cookies and tracking technologies to obtain personal data when your web browser accesses our websites or advertisements and other content provided to you by or on behalf of us on other websites. Your personal information is also collected when you search, purchase, post, or communicate with our customer service team. The types of personal data we collect include, for example, the following: IP address, device ID, location data, computer and connection data such as browser type and version, time zone settings, browser plug-in type and version, operating system and purchase history - which Sakura skin sometimes combines with similar information from other customers. We may also use software tools from time to time when you visit Sakura skin websites to measure and collect data about your session, including, but not limited to, page response times, download errors, length of visits to specific pages, page interaction data and methods used to exit the site. We may also collect technical data that helps us identify your device to prevent fraud and for diagnostic purposes.

 

Personal data we collect from other sources.

We collect personal data from other sources, including our trusted partnerships with third parties. For example, when you use the "Like" feature on Facebook. In addition, we receive data about how you and other visitors interact with our ads to measure whether our ads are relevant and successful. We also collect data about you and your activities from third parties when we jointly provide services or products, or from third party data enrichment providers who provide Sakura skin with insights about the personal data we hold. 

 

How do we protect children's data?

We recognise the importance of taking additional precautions to protect the privacy and safety of children who use Sakura Skin products and services.

 

Most of us websites are designed for adult use. If any of our websites are intended for use by a younger audience, we will obtain the consent of the person with parental responsibility before collecting personal information when required by applicable laws and regulations (the age at which such consent from a parent or guardian is required varies from country to country).

 

If you are a minor, i.e., of an age for which a parent or guardian's consent is required in your country, you must read this privacy policy with your parent or guardian to ensure that you understand and accept everything. If we discover that we have collected personal information from a minor without the consent of a parent or guardian and consent would have been required, we will delete that personal information as soon as possible. 

 

For what purposes do we use your data?

We collect, process and disclose your personal data only for specific and limited purposes. For example, to process your payments, to evaluate and handle complaints, to develop and improve our products, services, communication methods and the functionality of our websites, to provide you with personalised products, communications and targeted advertising and product recommendations.

 

Furthermore, we create profiles by analysing information about your online browsing, searching and purchasing behaviour and your interactions with our brand communications by forming segments (creating groups with certain common characteristics) and we classify your personal data into one or more of these segments.

 

We collect, process and disclose your personal data only for the following purposes

To process your payments when you purchase our products, to provide you with order status, to process your enquiries and requests, and to evaluate and address any complaints.

 

• To process and respond to your enquiries or to contact you with any questions and/or requests.

• To develop and improve our products, services, communication methods and the functionality of our websites.

• For the purposes of promotional campaigns.

• To communicate information to you and to manage your registration and/or sign-up or other communications;

• To process our day-to-day business needs relating to promotional activities or enquiries;

• To authenticate the identity of persons contacting us by telephone, electronic means or otherwise;

• For internal training and quality assurance purposes;

• To better understand the interests, desires and changing needs of consumers, to improve our website and our current products and services and/or to develop new products and services; and

• To provide you with personalised products, communications and targeted advertising and product recommendations.

 

If we collect and use your personal data for the above purposes or for any other purpose, we will inform you before or when we collect the data.

 

Where appropriate, we will ask for your consent to process your personal data. Once you have consented to the processing of your personal data, you have the right to withdraw your consent at any time.

 

In some cases, processing of your personal data by us is based on a legitimate interest. This ground will only be used where it is necessary to achieve a legitimate interest, for example to assist in the performance of a contract or to optimise a service. However, this does not override your personal rights. We only rely on this lawful basis when there is no other less intrusive way to process your personal data. We can assure you that if a legitimate interest is used as a reason for processing your personal data, we will record it and you have the right to ask for this information. 

 

Profiling

Sakura Skin uses your personal data to build profiles. We build profiles by analysing information about your online browsing, searching and purchasing behaviour and your interactions with our brand communications by creating segments (creating groups with certain common characteristics) and classifying your personal data into one or more of these segments. These segments are used by Sakura skin to personalise the Site and our communications to you (for example, to show you relevant content when you visit our Site) and to display relevant offers and advertisements of Sakura skin products and services on Sakura skin and third party websites.

 

In addition, the segments may also be used for third party campaigns on Sakura skin websites. Sakura skin will profile your information if you have given us your consent to do so, for example, if you have accepted the cookie settings in your browser online or signed up to an email newsletter from one of our brands.

 

You can withdraw your consent at any time to prevent your personal data being used in this way by changing your browser settings.

 

Sakura Skin collects data with your consent from:

 

• our websites about what you view and how you interact with our content;

• our digital screen advertising that we provide to you on social media platforms and on other publishers' websites; and

• Forms you enter your interests in online and send to us.

 

In addition, we track the products you purchase when you click on one of our on-screen advertisements and subsequently purchase something.

 

We use this data to build a profile according to your preferences. This allows us to tailor our web content to the things we think you are most likely to be interested in the next time you visit.

 

Automated decision making

An automated decision is one that is made solely by an automated means, where no humans are involved in the decision-making process in relation to your personal data. We do not make decisions that have a significant impact on you based solely on automated decision making. 

 

You have the right not to be subject to a decision based solely on automated processing which produces legal or other significant effects concerning you. In particular, you have the right to:

 

• Request the intervention of a human being;

• To express your views;

• to receive an explanation of the decision taken following an assessment; and

• to challenge such a decision. 

 

 

Who do we share your data with?

As a global company, Sakura Skin shares your personal data internally and with selected third parties. For example, we share your personal data with third party service providers, other third parties and in the case of business transfers or disclosures required by law.

 

Third party service providers

In order to fulfill your requests, respond to your questions, fulfill your orders, or to provide you with a variety of other features, services and materials on our websites, we share your personal information with third-party service providers that perform functions on our behalf, such as companies that host or operate the Sakura skin website, process payments, analyse data, provide customer service, provide postal or delivery services, or other third parties that participate in or administer our offerings. They have access to your personal data as necessary to carry out their activities, but may not use it for any other purpose. You must also process such personal data in accordance with this privacy policy and as permitted under applicable data protection laws and regulations.

 

Other third parties

We may also use or disclose your personal data to our sponsors, advertisers, ad networks, ad servers, social media networks and analytics companies or other third parties in connection with marketing, offers, data enrichment and other promotions and product information.

 

Business transfers

Your personal data will be used by us or shared with us for internal reasons, primarily for business and operational purposes. As we develop our business, we may sell or buy assets, subsidiaries or businesses. In such transactions, your personal information will generally be one of those transferred business assets, but will still be subject to the promises made in any pre-existing privacy notice (unless, of course, you consent otherwise). If we or our business, or substantially all or any of our assets or assets related to us Sites, are acquired by another company, your personal information will be disclosed to such company as part of the due diligence (reasonable care) process and will be transferred to such company as one of the assets. Also, if a bankruptcy or reorganisation proceeding is filed by or against us, all such personal information will be considered our assets and thus may be sold or transferred to a third party.

 

Legal Disclosure

We may transfer and disclose your personal data to third parties in order to comply with a legal obligation;

if we believe in good faith that applicable law requires us to do so;

• at the request of a public authority conducting an investigation;

• to review or enforce our "Terms  and Conditions" or other applicable policies;

• to detect or protect against fraud or other technical or security breaches;

• or otherwise to protect the rights, property, safety or security of third parties, visitors to us Website, us or the public.

 

International Data Transfers

Sakura Skin  shares personal data internally or with third parties for the purposes described in this privacy policy.

Sakura Skin will only send personal data collected within the European Economic Area (EEA) abroad in the following circumstances:

• to comply with your instructions;

• to transfer it within Sakura Skin; or

• to comply with a legal obligation; or

• to work with our agents and consultants who we use to help us run our business and provide our services.

 

When we transfer personal data outside the EEA, Sakura Skin will ensure that such personal data is protected in the same way as if it were used within the EEA. 

 

How do we protect your personal data?

Sakura Skin takes the security of your personal data very seriously. We do everything within our power to protect your personal data from misuse, interference, loss, unauthorised access, modification or disclosure.

 

Our measures include implementing appropriate access controls, investing in the latest data security features to protect the IT environments we use and ensuring that we encrypt, pseudonymise and anonymise personal data wherever possible.

 

Access to your personal data is only permitted to our employees and agents on a need-to-know basis and is subject to strict contractual confidentiality obligations where processing is carried out by third parties.

 

How long do we store your personal data?

We will keep your personal data for as long as we need it for the purpose for which it is processed. For example, if you purchase something online from us, we will keep the data relevant to your purchase so that we can perform the relevant contract you have entered into with us and thereafter we will keep your personal data for a period of time to enable us to process or respond to any complaints, enquiries or concerns about the purchase.

 

Your data may also be retained so that we can continue to improve your experience with us. We retain the identifiable data we collect directly for targeting purposes for as short a time as possible. We then use means to delete it permanently.

 

We will actively review the personal data we hold and securely delete it, or in some cases anonymise it, where there is no legislative, corporate or consumer reason to retain it. 

 

What rights do you have?

Your rights in relation to how your personal data is processed. You can exercise these rights at any time. Below is an overview of these rights, along with an explanation of what it means for you. You can exercise your rights by  contacting us.

 

When we process your personal data, you have a number of rights in relation to how the data is processed. You can exercise these rights at any time. Below is an overview of these rights, along with an explanation of what it means for you. You can exercise your rights by sending us an email or a request via the contact form.

 

The right to be informed

You have the right to receive clear, transparent and easy to understand information about how we use your personal data and what your rights are in this regard. We therefore provide this information to you as part of this notice.

 

The right of access and rectification

You have the right to access, correct or update your personal data at any time We know how important this is and if you wish to exercise any of your rights, please contact us.

 

The right to data portability

The personal data you provide to us is transferable. This means it can be moved, copied, or transferred electronically in certain circumstances.

 

The right to be forgotten

In certain circumstances you have the right to request that we delete your data. If you want us to delete the personal data we hold about you, please let us know and we will take the necessary steps to comply with your request in accordance with the law. If the personal data we collect is no longer required for any purpose and we are not required by law to retain it, we will do everything within our power to delete, destroy or render it permanently unidentifiable.

 

The right to restrict processing

In certain circumstances you have the right to restrict the processing of your personal data.

 

The right to object

In certain circumstances, you have the right to object to certain types of processing, including processing for direct marketing purposes (i.e. receiving emails from us informing you of various potential opportunities or when you are contacted by us about them).

 

The right to complain to a supervisory authority

You have the right to complain directly to a supervisory authority about how we process your personal data.

 

The right to withdraw your consent

If you have given us your consent to something we do with your personal data (i.e. we rely on your consent as the legal basis for processing your personal data), you have the right to withdraw your consent at any time (although this does not mean that anything we have done with your personal data with your consent up to that point has been unlawful). You can withdraw your consent to us processing your personal data at any time by contacting us with the details set out below.

 

Rights in relation to automated decision making

You have the right not to be subject to a decision based solely on automated processing which produces legal or other significant effects concerning you. In particular, you have the right to:

 

• Request the intervention of a human being;

• To express your views;

• obtain an explanation of the decision taken following an assessment; and

• to challenge such a decision.

 

For more information and advice on your rights, please contact the data protection authority in your country of residence. 

 

How can I contact Sakura Skin?

As a first point of contact, please send an email to Contact@sakuraskin.com

 

If you have any questions or concerns regarding the Sakura Skin privacy policy or data processing, or if you wish to lodge a complaint about a possible breach of local data protection laws, you can reach the Sakura Skin via  email

 

When we receive a question about data protection or receive a request for data access, we make every effort to respond to the specific concerns or requests you submit. If your concern is more substantive, we may ask you for more information. All such substantive contacts will receive a response. If you are not satisfied with the response you receive, you may refer your complaint to the relevant supervisory authority in your country of residence. If you ask us to do so, we will endeavour to provide you with information about the relevant complaint channels applicable to your circumstances. 

 

How do we keep this notice up to date?

We will update this privacy policy as necessary to reflect feedback from customers and changes to our products and services. When we make changes to this notice, we will update the "last updated" date at the top of this policy.  

 

Additional privacy terms or notices

In addition to this Privacy Policy, there may be specific campaigns or actions that are governed by additional privacy terms or notices. We encourage you to read these additional terms or notices before participating in any such campaign or promotion because you must comply with them if you participate. Any additional privacy terms or notices will be provided to you highlighted.